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DLM / IP Profile Reset Request

Posts: 3
Registered: ‎01-02-2018

DLM / IP Profile Reset Request


Dear Sirs,


Can I request a reset of my DLM IP Profile please.


I'd had some works done to my house and in the process the wiring for my phone line has been repaired and greatly improved so i'm keen to push it as far as I can.

 FYI Openreach checker estimates as follows for my line;

Featured Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Handback Threshold(Mbps)

WBC FTTC Availability Date

WBC SOGEA Availability Date

Left in Jumper

  High Low High Low        
VDSL Range A (Clean) 80 60 20 19 53.7 Available -- --  
VDSL Range B (Impacted) 72.2 45.3 20 15 38.4 Available -- --



And my line is running below that which makes me thing a DLM Reset would be helpful.






PS Can anyone at plusnet advise about the move by Openreach to support a 3DB SNR on Fiber lines instead of the 6DB I'm currently on... Can you reset my SNR profile as well?Huh

Posts: 2,848
Thanks: 86
Fixes: 6
Registered: ‎01-06-2010

Re: DLM / IP Profile Reset Request

U can't. As It's was controlled by DLM itself unless if PN can try to put u onto a trial FTTC Remotely Resetted DLM via BTw but only in a strictly manner because it part of the trial at the monent. Only PN will tell u.


They cannot adjusted SNR, removed banded, IP Profile reset. Only the fibre cabinet DLM will act on it own.

See my post here: