Current speed lower than minium guaranteed speed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Current speed lower than minium guaranteed speed
Current speed lower than minium guaranteed speed
29-04-2020 2:13 PM - edited 29-04-2020 2:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, I'm on Unlimited Fibre Extra and have been on it for a few years but over the past month or so my current line speed has been lower than the minimum guaranteed speed. It was consistantly around 70 down but it's over the past month it's been 51 and it says guarantted of 57.2.
Re: Current speed lower than minium guaranteed speed
29-04-2020 2:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
i have been experiencing the same, but much lower speeds.
also still getting too many drops more frequently than ever now!
im sick to the back teeth with all of this. I have work to do, but it’s taking me more time as now the connection is unstable/ unreliable.
see my stats!.
Re: Current speed lower than minium guaranteed speed
01-05-2020 11:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hey @guiseppa71,
Together with our network partners at Openreach we are prioritising customers who don’t have a phone line or broadband connection, meaning there might be a delay in Speed Faults being fixed. In the meantime, please raise your speed fault online at faults.plus.net.
Thanks.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Current speed lower than minium guaranteed speed