I re-synced at the dizzy heights of 79999/20000 on 9th November and my IP profile is now 74.1Mbps. However, my Current Line Speed (yes, I know we're not supposed to be able to see that any more!) is stuck on 69Mbps, despite my having rebooted the router a few days ago. Can someone give it a kick please?
Fixed! Go to the fix.
23-11-2017 11:18 AM - edited 23-11-2017 11:32 AM
Oh dear, I suppose I have to try chat or phone then in the hope that they'll know what I'm talking about. I thought this was still an official support forum.
Edit: on chat now ...
Edit: after a false start, got there in the end and Plusnet line speed changed to 78Mbps. Yippee!