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Current Line Speed stuck

FIXED
KevinG
Rising Star
Posts: 987
Thanks: 9
Fixes: 1
Registered: ‎05-11-2008

Current Line Speed stuck

Hi,

 

I re-synced at the dizzy heights of 79999/20000 on 9th November and my IP profile is now 74.1Mbps. However, my Current Line Speed (yes, I know we're not supposed to be able to see that any more!) is stuck on 69Mbps, despite my having rebooted the router a few days ago. Can someone give it a kick please?

 

Thanks.

4 REPLIES
KevinG
Rising Star
Posts: 987
Thanks: 9
Fixes: 1
Registered: ‎05-11-2008

Re: Current Line Speed stuck

I hate bumping threads, but it would be nice to get a response to this. Thanks.

KevinG
Rising Star
Posts: 987
Thanks: 9
Fixes: 1
Registered: ‎05-11-2008

Re: Current Line Speed stuck

Ho hum, do support reps respond any more?

Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: ‎11-08-2007

Re: Current Line Speed stuck

Nope, not for the last few weeks ! Ticked off

KevinG
Rising Star
Posts: 987
Thanks: 9
Fixes: 1
Registered: ‎05-11-2008

Re: Current Line Speed stuck

Fix

Oh dear, I suppose I have to try chat or phone then in the hope that they'll know what I'm talking about. I thought this was still an official support forum.

 

Edit: on chat now ...

Edit: after a false start, got there in the end and Plusnet line speed changed to 78Mbps. Yippee!