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Crippling Speeds, Router Error Log, Help

Faizan786
Aspiring Pro
Posts: 230
Thanks: 49
Fixes: 1
Registered: ‎31-05-2015

Crippling Speeds, Router Error Log, Help

Wifi cripples to kbps and following error log, Please help.

 

Feb 20 01:58:52 kernel: br0: port 2(ra0) entered disabled state
Feb 20 01:58:54 kernel: ch36 bssid=24:20:c7:61:bb:fd
Feb 20 01:58:54 kernel: ch36 bssid=26:20:c7:61:bc:fe
Feb 20 01:58:54 kernel: ch36 bssid=26:20:c7:61:bc:ff
Feb 20 01:58:54 kernel: ch44 bssid=48:d3:43:ef:52:b7
Feb 20 01:58:54 kernel: ch44 bssid=c0:05:c2:99:6b:0f
Feb 20 01:58:54 kernel: =====================================================
Feb 20 01:58:54 kernel: Channel 36 : Dirty = 210, False CCA = 2, Busy Time = 0, Skip Channel = FALSE
Feb 20 01:58:54 kernel: Channel 40 : Dirty = 160, False CCA = 5, Busy Time = 0, Skip Channel = FALSE
Feb 20 01:58:54 kernel: Channel 44 : Dirty = 140, False CCA = 54, Busy Time = 0, Skip Channel = FALSE
Feb 20 01:58:54 kernel: Channel 48 : Dirty = 64, False CCA = 1, Busy Time = 0, Skip Channel = FALSE
Feb 20 01:58:54 kernel: =====================================================
Feb 20 01:58:54 kernel: Rule 1 CCA value : Min Dirtiness ==> Select Channel 48
Feb 20 01:58:54 kernel: Min Dirty = 64
Feb 20 01:58:54 kernel: ExChannel = 44 , 0
Feb 20 01:58:54 kernel: BW = 40
Feb 20 01:58:54 kernel: br0: port 2(ra0) entered listening state
Feb 20 01:59:09 kernel: br0: port 2(ra0) entered learning state
Feb 20 01:59:24 kernel: br0: topology change detected, propagating
Feb 20 01:59:24 kernel: br0: port 2(ra0) entered forwarding state
Feb 20 02:31:59 NTP Client: Synchronizing time to time.nist.gov.
Feb 21 02:31:59 NTP Client: Synchronizing time to pool.ntp.org.
Feb 21 02:32:04 NTP Client: System time changed, offset: 2.473500s
Feb 22 02:32:02 NTP Client: Synchronizing time to time.nist.gov.
Feb 22 02:32:04 NTP Client: System time changed, offset: 1.257603s
Feb 22 03:18:15 RT-N56U: Hardware NAT/Routing: Enabled, IPoE/PPPoE offload [WAN]<->[LAN/WLAN]
Feb 22 03:18:15 RT-N56U: Hardware NAT/Routing: IPv4 UDP flow offload - OFF
Feb 22 03:20:20 RT-N56U: Hardware NAT/Routing: Enabled, IPoE/PPPoE offload [WAN]<->[LAN/WLAN]
Feb 22 03:20:20 RT-N56U: Hardware NAT/Routing: IPv4 UDP flow offload - OFF

6 REPLIES 6
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
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Registered: ‎01-01-2012

Re: Crippling Speeds, Router Error Log, Help

Sorry to hear you're having issues with the wireless side of things.

The logs you've provided aren't showing any particular issues although you appear to be using a 3rd party router so it may be worth getting the manufacturer to confirm.

Have you tried changing the wireless channel?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Faizan786
Aspiring Pro
Posts: 230
Thanks: 49
Fixes: 1
Registered: ‎31-05-2015

Re: Crippling Speeds, Router Error Log, Help

Yes, its currently on Auto and chooses 13, i have used 13 for years. Everything ok wired n 5ghz.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: Crippling Speeds, Router Error Log, Help

It still may be worth changing as Auto only chooses the best wireless channel at the point of a router reboot or any changes made to the wireelss side of things

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Faizan786
Aspiring Pro
Posts: 230
Thanks: 49
Fixes: 1
Registered: ‎31-05-2015

Re: Crippling Speeds, Router Error Log, Help

Its been on 13 for 5 years plus. Sudden drop to kbps varies during day/night.

 

Goes from kbps and crippling use of net. Then magically full whack 45mb sometimes. in between it rises straight to 45mb and decreases to kbps in speedtests.

HOT VLAN???

EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 2,032
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Registered: ‎26-03-2018

Re: Crippling Speeds, Router Error Log, Help

Hi @Faizan786,

 

I'm sorry that you're experiencing connection problems. I've tested your line but the test hasn't picked up any problems from here and your line is currently syncing at 47mbps, which is slightly above the estimates of 30.7 - 45mbps:

GEA Test Detail
Circuit ID NA Service ID BBEUXXXXXXXX
 
 
Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0000
Description GEA service test completed and no fault found .
Main Fault Location OK
Sync Status In Sync
Downstream Speed 47.0 Mbps
Upstream Speed 6.8 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Repetitive Electrical Impulse Noise Not Detected
Estimated Line Length In Metres 883.5
Upstream Rate Assessment Good
Downstream Rate Assessment Very Good
Interference Pattern Regular Interference Observed Daily
Service Impact No Impact Observed
Interference Duration Longest Occurrence ; 00:00 to 23:45
Interference Location Customer Premise
Interference Observed In Days 14
Home Wiring Problem Not Detected
Downstream Policing Discard Rate 0.0
Customer Traffic Level Upstream and Downstream Traffic Detected
Technology VDSL
Profile Name 0.128M-55M Downstream 3dB, Retransmission Low - 0.128M-10M Upstream, Error Protection Off
Time Stamp 2019-02-09T21:00:00
Parameters MIN MAX AVG
Down Stream Line Rate 47.0 Mbps 47.0 Mbps 47.0 Mbps
Up Stream Line Rate 6.7 Mbps 6.7 Mbps 6.7 Mbps
Up Time 899.0 Sec 900.0 Sec 899.9 Sec
Retrains 0.0 0.0 0.0
Current and Last 15 Minute Bin Performance
Parameters Last Traffic Count(Upto 15 mins) Current Traffic Count(Upto 15 mins)
Start Time Stamp 2019-02-22T20:25:08Z 2019-02-22T20:40:08Z
Ingress Code Violation 0 1
Egress Code Violation 0 0
Errored Seconds 0 0
Severely Errored Seconds 0 0
Unavailable Seconds 0 0

 

And you're not connected to a hot VLAN:

 

VLAN Analysis
Circuit ID: NA Service ID: BBEUXXXXXXXX
Telephone NO.: NA Test Executed On: 22-02-2019 20:49:41



Date HOT VLAN(Yes/No) Action Fix Date
22-02-2019 NO    
21-02-2019 NO    
20-02-2019 NO    
19-02-2019 NO    
18-02-2019 NO    
17-02-2019 NO    
16-02-2019 NO    

 

If you're not experiencing any problems on wired connections, I'd recommend contacting the router manufacturer so that they can further assist with the wireless problems. Alternatively, if you've still got your Plusnet router it might be worth swapping to it.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
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Registered: ‎04-04-2007

Re: Crippling Speeds, Router Error Log, Help

Any particular reason why you're not using the Plusnet Hub One? The Asus only has a 2.4GHz radio, so is less capable on paper from a wi-fi perspective.

Bob Pullen
Plusnet Product Team
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