Could someone please check open question #204863262

[#1]

I've had no Internet since Tuesday and no update since then, impossible to get through on the phone and I don't have a twitter account

Very frustrating

[#2]

Hey up @Ste171 I tried to give you a ring, but there was no answer. I can see you have a router on it's way, please get back in touch if this doesn't resolve the issue. Your Fault is still with our Faults Team to review.