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Could someone check my connection stats and line please

michellegoodwin
Newbie
Posts: 3
Registered: 10-04-2016

Could someone check my connection stats and line please

Hi,

Recently noticed that our speed is way below estimate given by plusnet and the BT DSL checker for a none impacted line, could someone look my line stats over?

 Thanks

 

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,056
Thanks: 445
Fixes: 161
Registered: 01-01-2012

Re: Could someone check my connection stats and line please

Our tests aren't showing any obvious issues although your speeds are in the middle of the impacted range.

If you raise a fault here we'll see what we can do.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
michellegoodwin
Newbie
Posts: 3
Registered: 10-04-2016

Re: Could someone check my connection stats and line please

Thanks for the reply, any reason it is within the impacted range?