Could not configure IP parameters
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- Re: Could not configure IP parameters
Could not configure IP parameters
22-07-2016 11:55 AM
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Awoke this morning to have a red internet light on my plusnet router and when I logged in via the interface got the above error. When carrying out the broadband connection checker gave the errors No IPv4 address configured and IPv6 disabled for this service. Have rebooted both
No idea on the workings of the router or what the error means so before I try and speak to somebody at plusnet wonder if anybody could give me some pointers. I should point out has numerous losses of connectivity in the last month or so, sometimes 4 or 5 in an hour so not sure if router or modem could be on its way out or whether its a line problem?
Thanks in advance
Re: Could not configure IP parameters
22-07-2016 1:53 PM
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This is probably of relevance.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Could not configure IP parameters
22-07-2016 2:11 PM
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Bob,
Thanks for the quick response. Will hang fire on contacting support and hopefully this will be resolved soon.
Re: Could not configure IP parameters
22-07-2016 8:34 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Could not configure IP parameters
22-07-2016 8:55 PM
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Yes thanks Bob. been fine since late afternoon.
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- Re: Could not configure IP parameters