Continual intermittent dropped packets

[#1]

yup tonight again is [-Censored-]! packet loss everywhere

[#2]

Oh good, this again!

I had the problem from the previous issue and went to a static IP to fix it. Well now my static IP is getting packet loss and jitter too. Only 5 months left before I can switch providers

[#3]

So still no reply from somebody at plusnet about this issue despite half the topics on the first page of the fibre broadband forums being about the same issue? Getting a bit silly now

[#4]

Nor will there be any reply of any value other than please raise a fault, or a vague 'we are aware of this' kind of message.

It took over a thousand messages on one post over a ~2month period last time before the problem eventually dissipated.

[#5]

Yep really bad tonight, actually it's got worse since the plusnet rep in here said they were aware of it

I've practically stopped playing online games at peak times now since it's utterly pointless. They don't really care about us, as long as the masses have their netflix working on weeknights and weekends working everything else is 3rd choice on this network it seems. It's barely any better off peak either.

[#6]

Mine seems a lot better today compared to yesterday still not perfect though. I have noticed that jitter is very high rather than loss packets.

[#7]

Something certainly happened over night. Fingers crossed, we shall see!

[#8]

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@shevek wrote:

Something certainly happened over night. Fingers crossed, we shall see

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There's definitely something been going on. They transferred my connection back to it's normal PoP at Colindale at 7am as well. I was re-routed through Southbank since 10 Nov. It worked well at first but the last few days were a bit rocky. Hopefully, they may have finished rationalising the bng routers now (I haven't seen a connection at Telehouse or City Lifeline for a couple of weeks now and there seems to be a bng01 and bng02 at both Colindale and Southbank).

 Still a bit of tweaking to do - but, as you say, fingers crossed!

[#9]

I was the other way! Been on Colindale for a while and now switched over to Southbank

[#10]

All we can hope is that there is a cunning plan. This has all been going on for rather a long time.

[#11]

Indeed, the really annoying thing is I switched from BT right in the middle of the first outages back in Aug/Sep so I'm stuck here for another 16 months or so. I really, really, really hope it is going to get sorted once and for all.

It does make you wonder though, running a £5 a month offer (that's why I switched to PN) at the same time as making major backbone changes - it's asking for disaster...

[#12]

Well, that didn't last long then 

[#13]

Well packet loss is back on my connection aswell, it started in July and seemed to be cures late on in October but here we are again.

Its 12:56pm and im getting between 18 and 30% packet loss, and its making my NowTV subscription(and other online subscriptions)pretty much useless.

Plusnet you need to get this sorted and quickly i will not go through another 10 weeks of an inconsistent/useless connection during peak hours.

[#14]

Maybe we're confusing 'doing something' with 'solving the problem'?

[#15]

So the bad times are back with avengeance im now getting 50%+ packet on lots of sites and my speeds are dropping and ping has doubled aswell.

 

Edit and another speedtest just done, i've no idea why its saying the time as 9:20am and 9:25am as these have just been done.