Constantly losing my connection

[#1]

Everything was fine up till a couple of weeks ago - since then I'm constantly getting disconnected - both Wifi and Ethernet devices - the Router loses it's internet connection for a minute or two before sometimes recovering- but sometimes hangs until a power-off and on.

Is there a way to access the Visual Radius graph to see if the disconnects are being registered at Plusnet end?

[#2]

Hi there,

Sorry that you're having disconnection problems.

Looking at the connection logs, there are a few showing but not a large amount:

I've also tested the line directly and we're not seeing disconnections through that method either.

When you lose connection do you happen to notice the lights on the modem/router and see if they change?