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Constant issues with Plusnet

FIXED
orangeman
Dabbler
Posts: 24
Thanks: 4
Registered: 08-10-2014

Constant issues with Plusnet

Getting so annoyed with Plusnet is an understatement atm.

 

huge packet loss like many and i fixed it by having a static ip, now ive got a connection constant on the router but the net goes on and off constantly! Can someone from Plusnet please contact me and advise if this is an issue with your network or do some tests or something because im close to the point of getting a MAC sorted

Moderator's note by Mike (Mav): All caps title removed as per Forum rules.

15 REPLIES
nbk
Grafter
Posts: 116
Thanks: 2
Registered: 06-01-2015

Re: CONSTANT ISSUES WITH PLUSNET

Yeah i'm noticing that this morning, too.

Started around 7.55am, had a couple of PPP session drops and now...yeah can't do anything that requires a constant connection :|

yyurchuk05
Dabbler
Posts: 11
Registered: 16-09-2016

Re: CONSTANT ISSUES WITH PLUSNET

same thing!

Gorby
Hooked
Posts: 7
Registered: 10-09-2016

Re: CONSTANT ISSUES WITH PLUSNET

Same here. They switched me to a static for a work around fix for gaming issues. This morning is constant lag and dc's, even for browsing. Paying a premium price for fibre and getting a terrible service Sad

ricom831
Newbie
Posts: 4
Registered: 07-10-2016

Re: CONSTANT ISSUES WITH PLUSNET

Seeing packet loss this morning too... which doesn't help as I'm working from home Sad

 

My Broadband Ping - Home PlusNet

orangeman
Dabbler
Posts: 24
Thanks: 4
Registered: 08-10-2014

Re: CONSTANT ISSUES WITH PLUSNET

Kinda glad its not just me (sry guys lol)

Ive had nothing but issues for past yr so might look to move
ricom831
Newbie
Posts: 4
Registered: 07-10-2016

Re: CONSTANT ISSUES WITH PLUSNET

 

Packet loss on my connection too - very frustrating morning!

 

My Broadband Ping - Home PlusNet

Gorby
Hooked
Posts: 7
Registered: 10-09-2016

Re: CONSTANT ISSUES WITH PLUSNET

It's 3 weeks ago all over again Cry

Game4life
Dabbler
Posts: 10
Thanks: 4
Registered: 04-09-2016

Re: Constant issues with Plusnet

I honestly thought to god that this week couldn't had gotten worse but no in fact this has to be the worst week ever. Bad stuff has happened, and today I finally get a break only to wake up and barely do anything online. Constant DC, slow buffer to even watch a movie, can not seem to check my mail, can't even access my TV because it requires internet access, can not even chat online long enough. I don't know what happened last night but whatever it is get it bloody fixed.

sebjo
Grafter
Posts: 61
Thanks: 7
Registered: 11-04-2015

Re: Constant issues with Plusnet

Jeff62
Newbie
Posts: 2
Registered: 07-10-2016

Re: Constant issues with Plusnet

I had severe packet loss for weeks, after 2 weeks waiting for a reply from fault report team i decided to buy static IP, it fixed my issues, everything was grand for a few weeks. Now, this morning my internet won't last for more than a minute before disconnecting. Still haven't had a reply from my fault reports weeks ago lol. This better not be another month long kerfuffle.

orangeman
Dabbler
Posts: 24
Thanks: 4
Registered: 08-10-2014

Re: Constant issues with Plusnet

In the same boat as you guys Sad such a shame as plusnet use to be a company id recommend Sad
Community Gaffer
Community Gaffer
Posts: 17,642
Thanks: 635
Fixes: 160
Registered: 05-04-2007

Re: Constant issues with Plusnet

Fix

How's this looking now for you all?

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
nbk
Grafter
Posts: 116
Thanks: 2
Registered: 06-01-2015

Re: Constant issues with Plusnet

Seems to be OK on my end now @Chris

orangeman
Dabbler
Posts: 24
Thanks: 4
Registered: 08-10-2014

Re: Constant issues with Plusnet

my end is ok,

Constant issues from Plusnet doubt you guys will keep most of your customers soon