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Constant Disconnects

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Dabbler
Posts: 11
Registered: ‎02-02-2018

Constant Disconnects

As of about 11am today the connection has dropped around every 15-30 minutes consistently causing the router to flash orange and resync. Any help with this matter would be greatly appreciated, thanks. 

1 REPLY 1
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Plusnet Help Team
Plusnet Help Team
Posts: 1,630
Thanks: 164
Fixes: 70
Registered: ‎06-08-2018

Re: Constantly Disconnects

Hey @Welpz,

Thanks for your recent contact over the community forums and apologies for the delayed response. I'm sorry you were having trouble with the connectivity of your service and I apologise for the frustration caused. I've checked over the account and provided a more detailed response here.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team