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Consistent latency spikes

A_n_other_User
Hooked
Posts: 8
Thanks: 1
Registered: ‎16-09-2020

Consistent latency spikes

Hi,

We have FTTC broadband and are seeing these very consistent latency spikes:

plusnet latency spikes.PNG

 

 

 

 

 

These are very noticeable - on a Teams call for example the voice drops for a second and online games stutter each time there is a spike.

We are seeing these problems using the Plusnet router or with a third party one. Our router does report that we have a noisy line but blips seem way to consistent to just be random noise, they're like a very slow clock pulse.

Tags (4)
2 REPLIES 2
Thrall
Seasoned Pro
Posts: 568
Thanks: 115
Fixes: 23
Registered: ‎28-09-2020

Re: Consistent latency spikes

Are your devices wireless or wired to your router?

A_n_other_User
Hooked
Posts: 8
Thanks: 1
Registered: ‎16-09-2020

Re: Consistent latency spikes

Both wired and wireless devices, the above is from a wired Windows 10 PC.