Connectivity issues

[#1]

Getting plusnet to book an engineer appointment is like trying to walk to the moon ! They tested my line admitted there’s a fault on the line but cannot give me a definite engineer date and I’ll have to wait at least five days !

[#2]

Hi @Richieblue_7 and welcome to our forum!

Please accept my apologies for the issue with your broadband service.

After testing the line, your connection appears unstable but it is operating within the estimated speed. Can you kindly run through our troubleshooting guides here.

If the issue persists, please raise a fault and let us know when you have completed it so we can pick it up as soon as possible for you.

Thank you.