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Connection regularly drops to 0 or 0.5-2Mbps, then returns, and then drops again randomly

Pete-B
Newbie
Posts: 1
Registered: ‎30-03-2020

Connection regularly drops to 0 or 0.5-2Mbps, then returns, and then drops again randomly

Hi, I'm an existing broadband customer. We are seeing a lot of dropouts on our broadband speed. Sometimes it will drop to nothing and others .5 - 2Mbs. Restarting the router can help but not always. The speed will suddenly come back to 15-20Mbs and then drop off again. It seems really random. Can you help please?