Connection problems

[#1]

@Ry2812  Great stuff::)

let us know if you need any further assistance at all.

-Adam - Plusnet Leeds

[#2]

Hi

All has been good until this evening.when I have had problems with Wi-Fi. My phone, iPad and laptop have had problems staying connected.

I logged into the router and noticed Wi-Fi registration failed. Numerous entries of client associated, then disassociated. The hub has remained blue.

[#3]

Hi @Ry2812,

I'm sorry to hear you've had some issues this evening. I've tested your line and I haven't been able to detect any underlying faults, with the connection appearing stable barring one reboot and the download sync speed coming in at 62.5Mbps. Have you tried splitting the Wi-Fi channels in your router settings? If not, I would definitely recommend doing so, to see if this helps to improve the wireless experience. For reference, there's a handy guide on this here.

[#4]

Hi

Have changed to 5GHz as advised. Will monitor and report back if any further problems