Connection problems - tracert shows timeouts
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Connection problems - tracert shows timeouts
Connection problems - tracert shows timeouts
08-09-2016 8:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have been having consistent problems with slow page loads, dropping from some online games, etc. I've run tracert multiple times and the results are similar every time, showing a lost packet for hop 2 and 3. Here's one I just ran:
Tracing route to google.co.uk [216.58.214.3]
over a maximum of 30 hops:
1 4 ms 3 ms 3 ms PNHUB1 [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 18 ms 19 ms 18 ms be3-3104.psb-ir01.plus.net [195.166.143.136]
5 18 ms 18 ms 18 ms 195.99.125.134
6 17 ms 18 ms 18 ms 62.172.103.197
7 20 ms 26 ms 20 ms peer1-xe-9-2-0.redbus.ukcore.bt.net [195.99.126.65]
8 19 ms 19 ms 19 ms 216.239.54.217
9 19 ms 18 ms 18 ms 209.85.242.21
10 19 ms 19 ms 19 ms lhr26s05-in-f3.1e100.net [216.58.214.3]
Trace complete.
Seems to always be 2 and 3 that time out. Anything I can do?
Re: Connection problems - tracert shows timeouts
08-09-2016 9:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Read https://community.plus.net/t5/Fibre-Broadband/High-packet-loss-and-other-DNS-issues/td-p/1354749 and see if this is your issue too.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Connection problems - tracert shows timeouts