Connection offline since yesterday night
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- Re: Connection offline since yesterday night
26-04-2018 10:39 AM
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My dsl light turned off last night about 9pm. I'm getting the same error I got last time I had an outage - timeout waiting for pado packets. Landlines worked fine, tried usual router reset etc and changing my password.
Any idea what's happening? I have logged a fault but would appreciate someone at plus net taking a look today. I'm at work right now so can't do any further testing
Fixed! Go to the fix.
Re: Connection offline since yesterday night
26-04-2018 10:51 AM
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Hi , one of the best ways to check for outages is to put your phone number in here
https://status.zen.co.uk/broadband/outages.aspx
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Re: Connection offline since yesterday night
26-04-2018 12:41 PM
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27-04-2018 3:37 PM
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Re: Connection offline since yesterday night
03-05-2018 12:34 AM
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Hi
Sorry for the late reply. It seems to be working ok now. Bit annoying though, it was down for quite a long time. Is it possible that the heavy rain on 25/4 managed to get into the cab and break something? Then maybe an openreach engineer fixed it the next day.
Btw, The reason for the disconnects on Mondays is my router automatically rebooting about 4am.
Re: Connection offline since yesterday night
04-05-2018 11:29 AM
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