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Connection keeps dropping

lupkina
Dabbler
Posts: 13
Fixes: 1
Registered: ‎05-04-2017

Connection keeps dropping

How long can it take to find the fault? Last week Bt engineer was here found a fault.. he called it a Blip but said he does not understand why my line keeps dropping... Today an engineer from openreach checked the Phone line and said everything is perfect with the line....    So why do i get disconnects?I cant enjoy a movie stream without it dropping randomly and certainly cant enjoy any online gaming...

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 251
Fixes: 69
Registered: ‎27-04-2007

Re: Connection keeps dropping

Hi there,

 

I'm sorry to see that this remains unresolved. I've just added an update to the open fault ticket for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team