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Connection issues

Tim8191
Dabbler
Posts: 17
Thanks: 1
Registered: ‎08-06-2017

Connection issues

Hi over the last few days my router has been slowing flashing red bar, maybe 2/3 times a day. And then its fine once it comes back on.

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,877
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Connection issues

Hi there, 

 

I've just been looking into this, our logs are showing up the disconnections you've mentioned on some days more than others

 

 

I've just been running diagnostics which are showing a potential issue with a "high resistance joint" being detected. 

 

We can usually get these resolved without the need for an engineer visit so I'll get it reported now for you. 

 

 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team