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Connection issues all morning

Posts: 4
Registered: ‎06-11-2016

Connection issues all morning

For last 6+ hours every 20mins roughly the connection is freezing, The router does not display a red light but it's unusable for 5 minutes or so and i'm being disconnected from online applications and video being streamed stops. 



Plusnet Help Team
Plusnet Help Team
Posts: 69
Thanks: 9
Fixes: 2
Registered: ‎18-06-2018

Re: Connection issues all morning

Thank you for getting in contact. Sorry to hear about the issues with your service. Since we are dealing with account specific issues, I have opened up a ticket on your account so that we can look into your issue.

You can find the ticket by clicking here.


If this post resolved your issue please click the 'This fixed my problem' button
 Lee Y
 Plusnet Help Team