Connection issue.

[#1]

My Install was today, the engineer switched me on at the hub, Installed the line etc. Ran his tests and told me there were no issues and I was ready to go. Have set router up and still can not connect to internet

[#2]

Hi Dazza77, Sorry to hear your having connectivity issues, can you follow these guides that should resolve it for you Here , if it doesn't let us know - Tony