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Connection intermittently dropping

Posts: 2
Registered: ‎16-01-2017

Connection intermittently dropping

I've checked the line as per your video but connection still intermittently drops.  Could you look at my line please?

Plusnet Help Team
Plusnet Help Team
Posts: 13,668
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: Connection intermittently dropping

Hi wolfey, 


I've just been looking into this. Broadband and line diagnostics don't reveal any obvious issues but I do still recommend reporting a fault as your next step. That can be done over at


Drop me a reply back here when you have and I'll take thing from there. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team