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Connection drops

mcjizja
Dabbler
Posts: 14
Registered: 13-01-2017

Connection drops

I seem to be getting fairly regular connection drops again, similar but not quite as often as the upload issue a few weeks ago - which I received a firmware update for. Is it back? Or can someone see if something else is going on please?nks

 

Thanks

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,623
Thanks: 532
Fixes: 205
Registered: 01-01-2012

Re: Connection drops

From what I can see your connection has been stable for over 9 days?

Are you connected over a wired or wireless connection?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
mcjizja
Dabbler
Posts: 14
Registered: 13-01-2017

Re: Connection drops

Wireless, but well within range. Thanks for the info, I will monitor for a pattern.

Plusnet Help Team
Plusnet Help Team
Posts: 5,623
Thanks: 532
Fixes: 205
Registered: 01-01-2012

Re: Connection drops

Do you have any devices that connect over a wired connection at all?

It would help to see if they have the same issue.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team