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Connection drops

srb
Dabbler
Posts: 10
Registered: ‎29-07-2015

Connection drops

Edit to remove useless information.

The issue is the connection drops when uploading at maximum capacity, which isn't very high.

2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 2,145
Thanks: 372
Fixes: 117
Registered: ‎22-08-2015

Re: Connection drops

I'm sorry to hear of this.

 

I believe this is being looked into and investigated, more information over at https://community.plus.net/t5/Fibre-Broadband/Plusnet-fibre-broadband-does-not-cope-with-uploads-and...

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Staff
SpendLessTime
Aspiring Hero
Posts: 2,807
Thanks: 823
Fixes: 81
Registered: ‎21-09-2009

Re: Connection drops

@srb

If you are on Plusnet Unlimited Fibre (40/2) and using the Plusnet Hub One router then this thread is the one for reporting the issue https://community.plus.net/t5/Fibre-Broadband/Plusnet-fibre-broadband-does-not-cope-with-uploads-and...