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Connection drops

srb
Dabbler
Posts: 10
Registered: 29-07-2015

Connection drops

Edit to remove useless information.

The issue is the connection drops when uploading at maximum capacity, which isn't very high.

2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 2,123
Thanks: 362
Fixes: 115
Registered: 22-08-2015

Re: Connection drops

I'm sorry to hear of this.

 

I believe this is being looked into and investigated, more information over at https://community.plus.net/t5/Fibre-Broadband/Plusnet-fibre-broadband-does-not-cope-with-uploads-and...

I've joined the Plusnet Help Team as of May 2017. As such, I have a new forum account. Please direct any queries to @Gandalf. Thanks

 Anoush Mortazavi
 Plusnet Support
SpendLessTime
Aspiring Hero
Posts: 2,379
Thanks: 586
Fixes: 53
Registered: 21-09-2009

Re: Connection drops

@srb

If you are on Plusnet Unlimited Fibre (40/2) and using the Plusnet Hub One router then this thread is the one for reporting the issue https://community.plus.net/t5/Fibre-Broadband/Plusnet-fibre-broadband-does-not-cope-with-uploads-and...