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Connection drops

leslie092
Newbie
Posts: 4
Registered: ‎29-11-2016

Connection drops

It's been happening a lot often around 9am but all sort of random times.

Got worse since charges increased, tried phoning this morning 30minutes wait.

will have to find another reliable provider should there be one.

 

Moderator's note by Adie (Dvorak) editited title

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Connection drops out randomly

@leslie092

Your connection looks fairly intermittent across most of the day.

 

My tests have identified a loop condition fault which is basically a short circuit somewhere.

Can you complete the checks here and let us know if the drops continue?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Connection drops out randomly

Moderators Note.

split posts into their own topic for better visibility.
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