Connection drops out randomly
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Connection drops out randomly
30-07-2017 8:38 AM
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I have been experiencing random drop outs for a couple of months now, reporting it now because I thought it might sort itself out but it's clearly not going to. Last one occurred around 6:57 this morning but it happens at least 2 or 3 times a day that I know of. Having read similar threads on here though I suspect it's probably happening more I'm just not using it at the time.
Re: Connection drops out randomly
31-07-2017 6:44 PM
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Hi there,
Things do seem a bit unstable.
My tests aren't identifying any issues.
If you're still using the equipment we sent you, would it be possible for you to setup a PPPoE connection between a laptop/computer and your openreach modem and let us know if you have the same issues?
Re: Connection drops out randomly
02-08-2017 4:26 PM
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I'm not sure it's happening any more. Can you see when it last dropped out?
There was a couple of OpenReach engineers on the street at the weekend, not related to this issue as I'm sure we certainly haven't got that far yet, but I don't recall it happening since I saw them. Maybe they fixed it unknowingly, must have been some sort of issue around here as they had 2 vans out.
I will keep an eye on it though, I'll be around more tomorrow so I'll see if happens again.
Re: Connection drops out randomly
02-08-2017 7:36 PM
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