Connection dropping frequently
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Connection dropping frequently
- « Previous
-
- 1
- 2
- Next »
Re: Connection dropping frequently
13-08-2020 11:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Mine is exactly the same, very frustrating, I finally can see grandkids and they want to watch stuff on net and now can't get on as it is dropping constantly or asking for a password which it doesn't accept. I can see something about changing channels etc but my BT wifi worked fantastic, it was just cost that I changed for but now I'm having doubts if it's like this all the while;-(
Re: Connection dropping frequently
13-08-2020 4:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes - I've had this for the last three days or so - constantly dropping out. Not sure if it's a heat / lightning / etc, but the service status of Plusnet shows no issues.
Having to resort to 4G for working from home, and customer services not taking calls right now.
I get that issues occur, but I'd rather not be underwriting the cost of something that can't be reliably provided.
Chris.
Re: Connection dropping frequently
14-08-2020 8:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @jaypeaeyes
Sorry to hear about issues with your broadband. I have looked into your connection and it is stable with no drops in last 9 days.
Situation is more less same on your line. There was ongoing connection for 40 days with no drops, there were few drops between Tuesday-Thursday and now line is stable again.
Please check out the help and support page here https://community.plus.net/t5/Plusnet-Blogs/How-to-boost-your-wi-fi/ba-p/1450193
- « Previous
-
- 1
- 2
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Connection dropping frequently