Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connection dropped and no sync
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Connection dropped and no sync
Connection dropped and no sync
19-05-2018 7:36 PM - edited 19-05-2018 10:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, my connection dropped at about 6pm and the modem has been unable to sync since then.
I've tried a different modem so don't think it's an issue on this end.
I've opened a ticket but it's on hold until Tuesday for some reason. Ticket #174983393
Hoping someone here can assist?
Edit: seems to have fixed itself
I've tried a different modem so don't think it's an issue on this end.
I've opened a ticket but it's on hold until Tuesday for some reason. Ticket #174983393
Hoping someone here can assist?
Edit: seems to have fixed itself
Message 1 of 2
(417 Views)
1 REPLY 1
Re: Connection dropped and no sync
23-05-2018 12:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
I can see that you've been back online since the weekend so everything looks OK now.
I've run some diagnostic checks to be on the safe side and they don't flag up any issues but do shout up if you have any further problems.
Adam
Message 2 of 2
(341 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Connection dropped and no sync