Connection down from around 55Mbps to around 45Mbps

[#1]

Hi

Connection speed down from normal around 55Mbps to around 45Mbps (using the Thinkbroadband speed test}.

Minimum guaranteed is 51Mbps so will you please check and fix.

Thanks for your help.

[#2]

Hi your better off reporting a fault if you haven't done so already that's all forum staff are saying these days there doesn't appear to be any further help than that which isn't great but that's where we are sadly.

you can report here https://portal.plus.net/apps/kbdfaults

[#3]

Thanks. Will do.