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Connection Profile - Synch'd at 64mbps for most of this week can only get 52mbps
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Connection Profile - Synch'd at 64mbps for most of this week can only get 52mbps
09-07-2015 9:18 AM
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Can support please give my connection profile a nudge please it's not updating.
Thanks
Thanks
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Re: Connection Profile - Synch'd at 64mbps for most of this week can only get 52mbps
09-07-2015 9:35 AM
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Does your profile show at 64 here - https://portal.plus.net/my.html?action=data_transfer_speed
If so, your router (not modem) probably just needs a reboot, or a PPP reconnect if you're aware of how to do that with your current equipment.
If so, your router (not modem) probably just needs a reboot, or a PPP reconnect if you're aware of how to do that with your current equipment.
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Re: Connection Profile - Synch'd at 64mbps for most of this week can only get 52mbps
09-07-2015 10:03 AM
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No it shows 54 on Plusnet's page. Why they do this internal capping is beyond me when that's the job of the DSLAM.
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Re: Connection Profile - Synch'd at 64mbps for most of this week can only get 52mbps
09-07-2015 10:11 AM
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This is another example of why the icon they removed is needed, to see that this is an issue with PN's ip profile.
Unfortunately we'll have to wait for someone to pick this up here, or you could try getting someone on live chat or call up.
Unfortunately we'll have to wait for someone to pick this up here, or you could try getting someone on live chat or call up.
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Re: Connection Profile - Synch'd at 64mbps for most of this week can only get 52mbps
09-07-2015 10:31 AM
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Quote from: Mark_ This is another example of why the icon they removed is needed, to see that this is an issue with PN's ip profile.
The ghost of Plusnet past is back it would seem...
[Edit] Profile updated by support at 11am
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