Connection Issue
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- Re: Connection Issue
on 26-06-2017 1:59 PM - last edited on 26-06-2017 4:25 PM by Strat
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My username is [removed]
Not really had any issues with my internet lately connection seems to be very stable which is what I like to see until this morning I had a game update on steam so I downloaded it 5.6GB in total without any issues, I decided then to upload a 1.30GB video to YouTube and it got stuck at 35%.. at the time my connection seemed to have 'Frozen', I check the details on my router and it said DNS Disconnected with Errors on the downstream. I gave the router a reboot and everything seems to just be ok. I preformed a speedtest and copied the errors from my router below.
Moderator's note by Dick (Strat) Username removed from a public forum.
Fixed! Go to the fix.
Re: Connection Issue
26-06-2017 4:26 PM
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Sorry to hear you're having problems uploading things to the web.
Testing your line isn't identifying any issues, your router's in sync at an upstream of 2mbps
Sync Status | In Sync |
Downstream Speed | 22.4 Mbps |
Upstream Speed | 2.0 Mbps |
And the speed test you've run indicates that you're getting the expected throughput for your connection.
There are a few errors showing but they shouldn't cause any problems.
Current and Last 15 Minute Bin Performance | ||
Parameters | Last Traffic Count(Upto 15 mins) | Current Traffic Count(Upto 15 mins) |
Start Time Stamp | 2017-06-26T16:00:12.725+01:00 | 2017-06-26T16:15:12.725+01:00 |
Ingress Code Violation | 0 | 6 |
Egress Code Violation | 0 | 0 |
Errored Seconds | 9 | 3 |
Severely Errored Seconds | 0 | 0 |
Unavailable Seconds | 0 | 0 |
It could be worth moving the router to the test socket (if you haven't already), more information can be found here
Finally, are you using a wireless or wired connection from the router?
Re: Connection Issue
26-06-2017 4:49 PM
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Thank you for the reply. Not exactly sure what made it froze but it's working perfectly as it should. I have 2 PC's one wired and one wireless the one I use the most. I have done 2 more speed test tests via the wired PC and they are as they should be as mentioned. I've successfully got my video onto YouTube without further issue. I can't move my router to the master socket to test there as I have no plug socket near by and don't have a long extension to hand. Again thank you for checking the issue out, very helpful.
27-06-2017 9:37 AM
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