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Concentrator not reachable

Posts: 5
Registered: ‎28-02-2013

Concentrator not reachable

The BT maintenance was on Tuesday night for me. Wednesday evening I get home from work - no Internet. The ubiquitous 'concentrator not reachable'. Put in a ticket Wednesday evening and still no response. So much for 40 hours average response time. Approaching 72 hours and nothing. My ticket number is 105990996.
Plusnet Help Team
Plusnet Help Team
Posts: 5,977
Thanks: 579
Fixes: 219
Registered: ‎01-01-2012

Re: Concentrator not reachable

I can see we've got this sorted for you now.
Let us know if you have any further issues.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team