Concentrator not reachable/Fault update from Plusnet team?
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Concentrator not reachable/Fault update from Plusnet team?
08-01-2015 5:37 PM
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Just wondering if at all possible I could get some sort of technical update with my Fibre broadband fault that is logged, I hate not knowing what is happening!
Ticket ID: 97264524
Many thanks.
Re: Fault update from Plusnet team?
09-01-2015 10:35 AM
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Re: Fault update from Plusnet team?
09-01-2015 11:14 AM
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I'll give our faults team a nudge to take a look. In the mean time I've checked the disconnections on your line and it's look much more stable since the 6th:
Re: Fault update from Plusnet team?
09-01-2015 11:35 AM
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Re: Concentrator not reachable/Fault update from Plusnet team?
09-01-2015 5:33 PM
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Has anyone seen this before? I've done a quick search and haven't come across much other than someone mentioning to factory reset the PN router, I'll try it, but it done the same with another. I'll report back.
Re: Concentrator not reachable/Fault update from Plusnet team?
09-01-2015 5:52 PM
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Re: Concentrator not reachable/Fault update from Plusnet team?
10-01-2015 9:41 AM
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Re: Concentrator not reachable/Fault update from Plusnet team?
10-01-2015 9:56 AM
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Re: Concentrator not reachable/Fault update from Plusnet team?
10-01-2015 1:52 PM
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Re: Concentrator not reachable/Fault update from Plusnet team?
10-01-2015 1:54 PM
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