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Complaint

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Newbie
Posts: 2
Registered: ‎02-07-2020

Complaint

I raised a complaint regarding my services because no router was received or ordered by plusnet before services started. I had thought the complaint had been resolved by a lady called Carole in complaints on 5 June 2020, however, to date the gesture offer made that day has not yet been credited to my account. Can this be done now please?