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Complain about Open Reach

nadeem73
Dabbler
Posts: 14
Thanks: 2
Registered: ‎12-08-2015

Complain about Open Reach

Had an Open Reach enginer visit today to install fibre and he's done a bad job i want to complain
1) I can hear crackling on line - Can't have conversation with out crackling also woreis me this will affect my broadband speed
2) Our house is wired with 3 sockets and he had to rewire to make one the maste and said he' rewire the other as extention and he's not done that
3) He turned up with no modem siad someone will bring in moring which emans techincally i have fibre broadband but no way to access or use it as i don't have modem
I know none of these are plus nets faults but i checked on open reach they said should contact provider.
Someone from plus net let me know what i need to do to resolve the issue. Issue 3 some other guys brining a modem in morning, i'm fumming so i'm sure he'll get an earful