Clumsy BT engineer knocking 1/3 from by broadband speed is apparently okay
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Re: Clumsy BT engineer knocking 1/3 from by broadband speed is apparently okay
15-07-2019 6:15 PM
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Sorry for the disappointment. Unfortunately we'd struggle to get this further investigated by an engineer as your speeds are still within expectations so the likely outcome of a visit would be that the engineer signs the job off as right when tested and a call out charge applied which we'd ideally always like to try to avoid.
If you're in contract then you'll be able to view your contract end date by logging into your account from Here.
Re: Clumsy BT engineer knocking 1/3 from by broadband speed is apparently okay
15-07-2019 8:51 PM
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Thanks, found it. Hiding in full view on the front page.
Re: Clumsy BT engineer knocking 1/3 from by broadband speed is apparently okay
16-07-2019 8:59 AM
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Hi @ericelgato,
Thank you for letting us know that you've found the contract end date now. Please let us know if there's anything further that you'd like to discuss.
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