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Check upgrade status
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Check upgrade status
23-03-2016 10:29 AM
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Hi,
I'm probably just missing something obvious, but is there somewhere you can check the status of an upgrade from ADSL to fibre? I requested an upgrade online last night but haven't had any emails or anything to say the order went through. Just wanted to make sure I didn't miss hitting submit or something like that.
I'm probably just missing something obvious, but is there somewhere you can check the status of an upgrade from ADSL to fibre? I requested an upgrade online last night but haven't had any emails or anything to say the order went through. Just wanted to make sure I didn't miss hitting submit or something like that.
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Re: Check upgrade status
23-03-2016 10:55 AM
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Re: Check upgrade status
23-03-2016 4:25 PM
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Great - thanks very much.
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Re: Check upgrade status
25-03-2016 11:57 AM
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Hi,
Still not had any emails or anything to let me know that this is going through. The account summary is just showing my existing ADSL as far as I can see. Is there anywhere I can check the status of the order and get an estimated activation date?
Thanks.
Still not had any emails or anything to let me know that this is going through. The account summary is just showing my existing ADSL as far as I can see. Is there anywhere I can check the status of the order and get an estimated activation date?
Thanks.
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Re: Check upgrade status
25-03-2016 1:14 PM
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Re: Check upgrade status
26-03-2016 12:45 PM
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Brilliant - ta very much
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Re: Check upgrade status
31-03-2016 11:14 AM
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Hi
Sorry to keep asking about this, but had an email this morning saying the changeover to fibre has now happened. However, I can't seem to connect using VDSL - the router is just showing ADSL.
Has the email just come through early, or should VDSL now be working for me?
Thanks.
Sorry to keep asking about this, but had an email this morning saying the changeover to fibre has now happened. However, I can't seem to connect using VDSL - the router is just showing ADSL.
Has the email just come through early, or should VDSL now be working for me?
Thanks.
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Re: Check upgrade status
31-03-2016 11:19 AM
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