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Check my status please

GarethR
Dabbler
Posts: 10
Registered: 21-04-2015

Check my status please

My PPOE was lost at aprox 11:00 hrs yesterday. (Openreach engineer in the cab at 11:45 but I don't know if he was there at 11:00 - probably not)
I now have a different IP address.
Download speed seems to have dropped a little more again
Has there been any change in Downstream / upstream or profile ?
Thanks.
gwroberts
< From 16 June " I can't see any obvious issues with your line, the sync has dropped to 74.7 but there's no obvious fault.
Downstream Speed 74.7 Mbps
Upstream Speed 20.0 Mbps
Profile Name 0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off "
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,122
Thanks: 158
Fixes: 55
Registered: 27-04-2007

Re: Check my status please

Quote
Has there been any change in Downstream / upstream or profile ?

DLM (dynamic line management) is entirely automated for fibre, I've checked and the last change which was reflected on our systems was the one you mentioned on the 16th.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team