My PPOE was lost at aprox 11:00 hrs yesterday. (Openreach engineer in the cab at 11:45 but I don't know if he was there at 11:00 - probably not) I now have a different IP address. Download speed seems to have dropped a little more again Has there been any change in Downstream / upstream or profile ? Thanks. gwroberts < From 16 June " I can't see any obvious issues with your line, the sync has dropped to 74.7 but there's no obvious fault. Downstream Speed 74.7 Mbps Upstream Speed 20.0 Mbps Profile Name 0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off "