Check my status please

[#1]

My PPOE was lost at aprox 11:00 hrs yesterday. (Openreach engineer in the cab at 11:45 but I don't know if he was there at 11:00 - probably not)
I now have a different IP address.
Download speed seems to have dropped a little more again
Has there been any change in Downstream / upstream or profile ?
Thanks.
gwroberts
< From 16 June " I can't see any obvious issues with your line, the sync has dropped to 74.7 but there's no obvious fault.
Downstream Speed 74.7 Mbps
Upstream Speed 20.0 Mbps
Profile Name 0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off "

[#2]

Quote

Has there been any change in Downstream / upstream or profile ?

DLM (dynamic line management) is entirely automated for fibre, I've checked and the last change which was reflected on our systems was the one you mentioned on the 16th.