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Check line profile please: Slow speeds again after a long period of issues un-

Bailz
Dabbler
Posts: 12
Registered: 29-01-2016

Check line profile please: Slow speeds again after a long period of issues un-

-fortunately.
Had a period of extended down-time after changes done due to my initial report of slow sync speeds.
Now back at 7mbps speeds instead of essentially 70mbps.
---
Performed all the checks and do not have an internal issue, i get full fibre speeds for long periods of time and then seemingly outside maintenance occurs (likely at my exchange) and speeds are limited again.
Seems to be a lot of issues for some reason since February when i have had an extended period prior to that of solid service from Plusnet.
Thanks
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: Check line profile please: Slow speeds again after a long period of issues un-

Hi Bailz,
I've just made some checks and the profile for your line is now 66mb so either this has been resolved or there's still a fault at play.
If this is still a problem we'll get back to you on ticket 122286879 soon.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team