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Check for over/high utilisation?

FIXED
santi
Newbie
Posts: 3
Registered: 3 weeks ago

Check for over/high utilisation?

Hello,

 

I am planning a move from VM to Plusnet fibre. I was just wondering if there is anyway to check for high utilisation in my cabinet/area or what not that'll effect my peak time speeds and ping on plusnet fibre.

 

Every since I joined VM I was hit by over utilisation which I was not told about. (Later found a couple year long and still ongoing thread on their forums.) This christmas period they kept my offline for 7 days, so it has finally pushed me over the boat.

 

Just wondering if anyone can check my area Postcode: UB67AL (I believe my exchange is LWPER)

6 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,752
Thanks: 1,047
Fixes: 230
Registered: 21-04-2017

Re: Check for over/high utilisation?

Hi there. Welcome to the community forums.

 

I've checked the BT Wholesale fibre/broadband capacity report (up to date as of yesterday) for your exchange, and we haven't been advised of any reported problems on the SVLANs there.

 

An SVLAN is basically our suppliers network/equipment at the exchange which traffic passes through.

 

Without knowing which SVLAN your potential service will be provisioned on (which we'd find out when the order completes by testing the line), it'd be difficult for our suppliers or us to advise definitively there are no issues at all.

 

But from what I can see at the moment, it's looking good. Thumbs Up

 

If you do decide to signup and if you experience issues, we'll be happy to help resolve them.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Community Veteran
Posts: 1,207
Thanks: 170
Fixes: 29
Registered: 13-08-2015

Re: Check for over/high utilisation?

@santi if you put your details into the BT DSL checker you should get a better idea of the speeds you should be able to get. The phone number may not work if its a VM number, but the address one should.

santi
Newbie
Posts: 3
Registered: 3 weeks ago

Re: Check for over/high utilisation?

Cheers guys, just signed up. Hopefully I will have more consistency with plusnet than VM. fdfd4b14ad51b6db9096f0942cbd580cb92bfe4b

Plusnet Help Team
Plusnet Help Team
Posts: 4,752
Thanks: 1,047
Fixes: 230
Registered: 21-04-2017

Re: Check for over/high utilisation?

No problems. Keep us posted, let us know your activation goes.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
santi
Newbie
Posts: 3
Registered: 3 weeks ago

Re: Check for over/high utilisation?

Cheers will do.

In regards to my username, it is different to the username I signed up with. Would it be easier for me to register under that username?

Plusnet Help Team
Plusnet Help Team
Posts: 4,752
Thanks: 1,047
Fixes: 230
Registered: 21-04-2017

Re: Check for over/high utilisation?

Fix
I think it’s against the forum rules to have two forum accounts so the mods might not be too happy if you had two. Smiley

If we need to find your account, we should be able to from your forum details like your e-mail address. If not we’ll ask you to PM us your username. So it should be fine.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team