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Change in download speed

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Newbie
Posts: 2
Registered: ‎06-04-2020

Change in download speed

Hi there ,new to site.
I know with everything that's going on that demand is going to be higher. But since mid-day Saturday the 4th my download speed has dropped from 36 to 13 , upload is normal ,doesn't fluctuate ,its constant , just as if someone's flicked a switch Huh
Regards Den
4 REPLIES 4
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Dabbler
Posts: 11
Thanks: 3
Registered: ‎10-08-2019

Re: Change in download speed

Mine has done the same , I now get a speed of 14.8 instead of 30 so it’s halved
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Hooked
Posts: 7
Thanks: 1
Registered: ‎07-04-2020

Re: Change in download speed

I just made a thread on this,

 

I spoke to someone at Plustnet yesterday and they claim they are not throttling connections. Raise a fault and get them to investigate. I have friends on Plusnet who's connections are completely fine.

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Dabbler
Posts: 11
Thanks: 3
Registered: ‎10-08-2019

Re: Change in download speed

Ok have sent a tweet , it’s still only giving me downloads of 13mbs
Highlighted
Dabbler
Posts: 11
Thanks: 3
Registered: ‎10-08-2019

Re: Change in download speed

How do you get through and speak to someone , every time I try it has a recorded message then disconnects , these speeds are absolute rubbish in this day and age