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Cashback still not received?
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Cashback still not received?
06-11-2019 11:32 AM
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Hi when I signed up to Plusnet in October part of the deal with the package I ordered was to receive £75 cashback.
I still have not received any email or information pertaining to this and it is no November. Please can someone resolve this as the cashback was one of the main reasons I picked this Plusnet deal over other internet service providers and to find out a month later that I still haven't received this or had any mention of this in emails is disappointing.
I hope to have this solved by a team member soon as so far I have enjoyed plusnets services this lack of cashback has been the only issue I've had so far and so hopefully it will be quickly rectified. 🙂
I still have not received any email or information pertaining to this and it is no November. Please can someone resolve this as the cashback was one of the main reasons I picked this Plusnet deal over other internet service providers and to find out a month later that I still haven't received this or had any mention of this in emails is disappointing.
I hope to have this solved by a team member soon as so far I have enjoyed plusnets services this lack of cashback has been the only issue I've had so far and so hopefully it will be quickly rectified. 🙂
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Re: Cashback still not received?
06-11-2019 3:12 PM
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Hi there @Firework29117,
Thanks for getting in touch with us.
I'm sincerely sorry to read you have not received your cashback reward and I apologise for the frustration caused.
I can see my colleague has responded on your other post in regards to this issue, I would ask that you review the response there as it has not changed I'm afraid.
Thanks.
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- Cashback still not received?