Cant get online
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- Re: Cant get online
07-07-2020 5:48 PM
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Hi folks, I believe i've done all the basic stuff to sort my connection but I cant get online. BT openreach have been working in my street all week so I have had some downtime maybe an hour every other day or so. Today however I've not been able to get back online since 1pm. How can I check that I havent been disconnected from the exchange?
Fixed! Go to the fix.
Re: Cant get online
07-07-2020 7:12 PM
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Is your phone working normally ?
Re: Cant get online
07-07-2020 9:23 PM
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Re: Cant get online
07-07-2020 9:29 PM
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That’s why you can’t get online. Openreach may be back to correct the problem but in the meantime log it as a fault with your phone supplier.
Re: Cant get online
07-07-2020 9:41 PM
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Re: Cant get online
07-07-2020 9:52 PM
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Log it as a fault with Plusnet, they can talk to people you can’t.
07-07-2020 11:23 PM - edited 07-07-2020 11:29 PM
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Edit - I seen there was an option to disconnect and after doing that it allows you to Edit these details which fixed my problem
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