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Cannot watch streams or download.
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Cannot watch streams or download.
21-04-2015 7:22 PM
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Hoping somebody on staff might be able to pick up on this issue. Placed a ticket nearly a week ago stating my 20Mbps down loss(I'm guessing this is the G.INP issue going around) I DID get feedback later that day stating the issue was passed onto the appropriate team, and my line was being tested and watched.
BUT NOW I haven't been able to download or watch streams...even thought speedtest is still saying 60Mbps, I do not know if the testing has stopped. I have not had any feedback since.
Many Thx
EDIT: have managed to get some sort of a download bandwidth. But now, the whole connection is just becoming a pain in the A**, being lucky to load some pages at all
BUT NOW I haven't been able to download or watch streams...even thought speedtest is still saying 60Mbps, I do not know if the testing has stopped. I have not had any feedback since.
Many Thx
EDIT: have managed to get some sort of a download bandwidth. But now, the whole connection is just becoming a pain in the A**, being lucky to load some pages at all
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Re: Cannot watch streams or download.
22-04-2015 10:30 AM
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Re: Cannot watch streams or download.
22-04-2015 11:58 AM
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wired. Problems still ongoing
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Re: Cannot watch streams or download.
22-04-2015 12:29 PM
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Can I just clarify,
You're getting good speeds now.
The problems are with streaming sites?
You're getting good speeds now.
The problems are with streaming sites?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Cannot watch streams or download.
22-04-2015 12:39 PM
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No, not just streaming sites...places like ebay will not not load properly. Plenty of other sites hardly loading at all.
I repeat, this started when I was told testing had begun. I've reset everything. Now trying a restore system and reverting graphics drivers
I repeat, this started when I was told testing had begun. I've reset everything. Now trying a restore system and reverting graphics drivers
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Re: Cannot watch streams or download.
22-04-2015 12:52 PM
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OK, Connection now seems ok after using Tweaking.com's Windows repair. So, I appreicate your replies. But like most people, I seem to be at 60Mbps
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Re: Cannot watch streams or download.
22-04-2015 12:59 PM
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Thanks for letting me know. I'm following this up with our faults team as you should have had a response by now.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Cannot watch streams or download.
22-04-2015 3:04 PM
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Sorry Chris. The issue seems to keep coming back. I'm gonna re-install windows and see what happens. Will let you know
PS. no feedback from faults team yet
PS. no feedback from faults team yet
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Re: Cannot watch streams or download.
22-04-2015 7:02 PM
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so far, so good
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