Cannot even stream one programme!
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Cannot even stream one programme!
30-10-2019 3:45 PM
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Re: Cannot even stream one programme!
30-10-2019 5:15 PM
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Thanks for getting in touch @Pryorwelby
I'm sorry to see you're experiencing speed problems. As you know our tests aren't showing any issues with the broadband signal coming into your router which leads me to ask are your devices all connecting over WiFi or do you have any which can be connected into your router using an ethernet cable? This would narrow down where the issue may lie.
If your connection is OK that using a wired connection, then it's likely the issue lies with the wireless signal and I'd recommend trying the steps Here and Here. If you're having problems using a wired connection, I'd be tempted to send you a new router to rule out the one you've had for a few years now to have developed a fault.
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