cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot connect to National Lottery

Sterling
Hooked
Posts: 5
Thanks: 3
Registered: ‎13-03-2018

Cannot connect to National Lottery

Whenever I try to connect to the National Lottery I get an error message saying it cannot connect as it appears I'm out of the country. Any ideas how to resolve this,

Regards

3 REPLIES 3
Mustrum
Community Veteran
Posts: 2,916
Thanks: 722
Fixes: 66
Registered: ‎13-08-2015

Re: Cannot connect to National Lottery

Make a note of your public IP address.

Switch the router off for 20-30 mins.

Switch it back on, check to see if you have new IP address and try again.

You may have to switch it off over night.

 

That's the quick fix, reporting the fault to PN and National Lottery is the long term fix.

Baldrick1
Moderator
Moderator
Posts: 8,292
Thanks: 3,747
Fixes: 267
Registered: ‎30-06-2016

Re: Cannot connect to National Lottery

@Sterling 

Another option is to install a VPN such as Windscribe, who will give you 10GB per month free data. Set the destination IP address to UK. I have one installed on Chrome for occasional use, normally using Firefox for every day browsing etc.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Sterling
Hooked
Posts: 5
Thanks: 3
Registered: ‎13-03-2018

Re: Cannot connect to National Lottery

Thanks for the replies. I have disconnected router for 2 hours but still have same IP address so I will disconnect overnight. Like Baldrick I'm using Firefox.

Regards,