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Can you uncap my upload speed please?

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Newbie
Posts: 1
Registered: ‎02-07-2020

Can you uncap my upload speed please?

Hi,

my upload speed seems to be capped at 10MBps when it should be 20MBps.

Can you look into it?

 

Thanks.

J

1 REPLY 1
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Plusnet Help Team
Plusnet Help Team
Posts: 8,017
Thanks: 950
Fixes: 388
Registered: ‎01-01-2012

Re: Can you uncap my upload speed please?

Thanks for your post @Jerome

I've placed an order to change this for you which will complete Tuesday

Let us know if you don't see a increase from then

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team