Can't log into network devices through MacBook
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Can't log into network devices through MacBook
06-06-2021 7:50 PM
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Hi - I'm trying to access another device on my network that's connected to the router and when I try to access my network from my MacBook I just get an error, not connected message
I've tried 'admin' and my email@plusdsl.net with the right passwords but with no success... I ca't figure out what I'm not doing right?
Re: Can't log into network devices through MacBook
06-06-2021 7:58 PM
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No idea exactly how you connect to a MacBook on a network, but your email should be in the form of 'mailboxname@yourusername.plus.com, and not as you have indicated above.
Re: Can't log into network devices through MacBook
06-06-2021 8:29 PM
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The other device will not have anything to do with your plusnet or router credentials.
If I want to connect to another mac on my local network I have to use an account that's set up on that machine.
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Re: Can't log into network devices through MacBook
06-06-2021 8:31 PM
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Told you I knew nothing about network sharing, and I wondered about the email address question, too.
Re: Can't log into network devices through MacBook
06-06-2021 8:37 PM
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Hi, thanks for your replies.
It's a games console (xbox) that i've plugged into my router with an ethernet cable.
That device won't have any log in credentials to access the internal HD but I can't see it on my network until I can get access through the router.
Re: Can't log into network devices through MacBook
06-06-2021 9:26 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Can't log into network devices through MacBook
06-06-2021 9:40 PM
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It's an OG version that's been modded with Emulators
Re: Can't log into network devices through MacBook
07-06-2021 8:05 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Can't log into network devices through MacBook
07-06-2021 12:53 PM
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There is a multitude of reasons why this might not work...
How does each device connect to the router?
Does the router have any privacy settings which prevents one device "seeing" other devices?
How does each device profile the network - pubic or private? If public then the device itself might be blocking access from other on-lan devices.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click This fixed my problem
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