cancel
Showing results for 
Search instead for 
Did you mean: 

Can't get fibre but my parents can!

lilzombies
Newbie
Posts: 1
Registered: 19-01-2016

Can't get fibre but my parents can!

Hi,

I have been waiting a long time to get faster broadband and our green cabinet was finally upgraded just before Xmas. However, when I checked my details Fibre options weren't available for me but my parents were able to upgrade. They are literally situated across the street from me.

Both of us are connected to the same cabinet. Could there be a database error that is prohibiting me from getting Fibre? I read this could be a possibility from other posters.

Below is DSL check for both properties,
Telephone Number my house on Exchange WARINGSTOWN is served by Cabinet 15

Featured Products
Downstream Line Rate(Mbps)
Upstream Line Rate(Mbps)
Downstream Range(Mbps)
Availability Date
WBC ADSL 2+ Up to 2 -- 1 to 3.5 Available
WBC ADSL 2+ Annex M Up to 2 Up to 0.5 1 to 3.5 Available
ADSL Max Up to 1.5 -- 1 to 2.5 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings
Fibre Multicast -- -- -- Available
Copper Multicast -- -- -- Available
BET Up to 2 -- -- Available

Telephone Number parent's house on Exchange WARINGSTOWN is served by Cabinet 15

Featured Products
Downstream Line Rate(Mbps)
Upstream Line Rate(Mbps)
Downstream Range(Mbps)
Availability Date
  HighLowHighLow   
FTTC Range A (Clean) 15.4 8.8 1.2 0.8 -- Available
FTTC Range B (Impacted) 11.9 3.8 1.2 0.5 -- Available
WBC ADSL 2+ Up to 2 -- 1 to 3.5 Available
WBC ADSL 2+ Annex M Up to 2 Up to 0.5 1 to 3.5 Available
ADSL Max Up to 1.5 -- 1 to 2.5 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings
Fibre Multicast -- -- -- Available
Copper Multicast -- -- -- Available
BET Up to 2 -- -- Available
Thanks,

Michael